HOW WE DO IT

We open up to do things differently. We create and design whilst providing support and direction.

Our brand related human experience is split into 4 experiences explained below.

how we do it

EXPERIENCE
STARTEGY

  • We carry out research on brand related human experience for your specific need.
  • We analyse data regarding the existing experience.
  • We run workshops with you to ‘brainstorm’ and design your new strategy.
  • We advise on your brand related human experience.
  • We challenge you on what you currently deliver as an experience.
  • We design your new strategy.

EXPERIENCE
DESIGN

  • We design your new brand related human experience concept based on your strategy.
  • We deliver concepts, renderings, VR ready models alongside 2D and 3D-models of the new proposed environment.
  • We consult with you on materials and elements to be used to stimulate the senses of your customers within your new experience.
  • We design and develop the look, feel and functioning of digital and physical touch-points.

EXPERIENCE
IMPLEMENTATION

  • We fulfil the project management function of your brand related human experience projects.
  • We deliver any pilot or showcase solution ensuring that all elements are set up at the right time and to the required standards.
  • We manage the activation of rolling out your brand related human experience.
  • We function as the local point for your outlets, suppliers and head office while managing projects from start to finish.

EXPERIENCE
ENABLING

  • We analyse the behaviour of your customer-facing employees.
  • We suggest solutions to strengthen the entrepreneurial approach of these employees.
  • We offer integrated training and coaching for your customer-facing staff.
  • We support you in recruiting the right retail personnel.
  • We support you in designing environments to enhance employee satisfaction at their workplace.

WE HELP TURN EMOTIONS INTO PROFITABILITY

Through creative ideas, innovation and sheer determination

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